Podcast #868: 2018 TV Shows, So Far

To find out which shows were the most popular this year so far, Nielsen estimated the average number of US viewers tuning in to regularly scheduled programming. ABC's massive success with "Roseanne," along with CBS' high ratings across numerous shows on this list, demonstrates how broadcast networks remain the heavyweights in overall viewership — even in the age of streaming. Here are the 10 most popular TV shows of 2018 so far, according to Nielsen's ratings.

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Podcast #834: The Devices We Can’t Live Without

Research firm iQor recently commissioned an online survey called the Customer and Product Experience (CPX) 360 Survey (part 2). It was conducted online and polled 1,004 U.S. adults 18 and up living in a “smart household” environment from Nov. 9 to Nov. 17, 2017. The goal was to gauge customer experience and customer service expectations of buyers of consumer technology in today’s digital age. All respondents indicated they own or regularly use: a smartphone, a computer (desktop, laptop or tablet), and two or more “smart” devices.

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