Mar 14 Tired of the Cox Communications and iTunes Radio Shuffle?
If you use Cox communications for your Internet access and have been trying to use iTunes Radio you may have noticed that you keep getting the shuffle. It starts like this, you select your station and hit play. Then iTunes Radio on your iPhone, Computer, or AppleTV, just fast skips until it eventually winds up on the same song. There are times that it works and you say, “Oh good Apple got it fixed!” then you get the same shuffle the next time you use iTunes Radio.
This has been going on for a bit over a week or so and then last night I, for some reason, decide to switch over to LTE instead of WiFi and just like that its all working. So I do what all classically trained engineers do. I reboot my cable modem and router because we all know that fixes 90% of the world's issues ;-) No luck! Next, its time to do some investigating online.
It turns out, according to Apple, that Cox’s DNS server is having issues. Well Cox won't have it and they blame Apple. You can see each other’s point. Cox says every other service or website is working fine. Apple says the every other ISP is working fine. I love a good blame game.
Regardless who is right or wrong, you can fix this issue by changing your DNS Server in your router's setting to a number of public servers instead of the one that Cox uses. See the following list:
|
Provider |
Primary DNS Server |
Secondary DNS Server |
|
Level3 |
209.244.0.3 |
209.244.0.4 |
|
|
8.8.8.8 |
8.8.4.4 |
|
DNS.WATCH |
84.200.69.80 |
84.200.70.40 |
|
Comodo Secure DNS |
8.26.56.26 |
8.20.247.20 |
|
OpenDNS Home |
208.67.222.222 |
208.67.220.220 |
|
DNS Advantage |
156.154.70.1 |
156.154.71.1 |
|
Norton ConnectSafe |
199.85.126.10 |
199.85.127.10 |
|
GreenTeamDNS |
81.218.119.11 |
209.88.198.133 |
|
SafeDNS |
195.46.39.39 |
195.46.39.40 |
|
OpenNIC |
107.150.40.234 |
50.116.23.211 |
|
SmartViper |
208.76.50.50 |
208.76.51.51 |
|
Dyn |
216.146.35.35 |
216.146.36.36 |
|
FreeDNS |
37.235.1.174 |
37.235.1.177 |
|
censurfridns.dk |
89.233.43.71 |
91.239.100.100 |
I went with Dyn and all is right with the world. But here is the cool thing. EVERYTHING started working better. We would have these weird quirks with our connectivity and think that’s odd. It wasn’t enough to worry us and seek out a solution to the problem but it was noticeable. Ever since I made the change to the router our whole experience has improved!
Reader Comments (1)
Thanks for this suggestion. I'm going to give it a try myself. I'm with Verizon, but I've yet to be fully satisfied with my internet connection. In the past I was with Cox and had issues there as well. I'll try to remember to let you know if this change has some positive results.